When customizing any item that is customizable please make sure you spell and capitalize and use punctuation etc. the way you want it to appear on the piece. As I go off what you provide me. Please, double check all your spelling and inputted information as it cannot be altered once order is placed.
I currently do not accept cancelation on orders due to short production time. Once order is submitted and payment is confirmed I add it to the line up of orders. Some pieces go out the same day, depending on the time it is ordered.